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Distant goals and deferred rewards can result in disillusioned employees. That's why at Seattle's Pacific
Supply Co., workers take their bonuses one day at a time.
Every day that the apartment-supply company books $5500 in sales, all 11 employees receive an extra half hour's pay.
If daily sales hit $15000, everyone racks up another 6 hour's wages. The previous year's sales provide the basis for Pacific's bonus targets.
Paid out once a monthly, the bonuses accrue daily and in a typical month amount to an extra 20 hour's salary for each employee.
Since Pacific scrapped a monthly incentive program for a daily one four years ago, sale have increased
by more than half; turnover has plummeted to only one resignation in three years, and daily sales targets are hit four out of five days a week.
And company7 president Michael Go says that because all employees share in the spoils, "instead of fostering individualism, we get team-work." |
