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Most companies wouldn't think of paying bonuses to part-time workers. But bulk International,
which relies on high school students and other part-timers to staff its 25 company-owned retail stores, includes everyone in its bonus program.
"The level of customer service can have a huge impact on what people buy," says Tom Cavalli, vice-president and CFO. "So employees are given an
incentive to go that extra mile."
The company, located in Toy, Mich., sets monthly sales goals for individual stores during holiday seasons. If
the target is met or surpassed, part-time employees can earn anywhere from 50 cents to $1 an hour on top of the $4 to $5 an hour they're guaranteed.
Bulk International began offering the bonuses a year ago in hopes of generating more sales volume.
It's succeeded, notes Cavalli. "And one of the great things about his is that it's self - funding." |